WARE has been a long-time industry front-runner in boilers and chillers, for both rentals, sales, and service for more than 60 years. We also provide industry-leading service, including boiler installation, chiller installation, boiler repair, chiller repair and boiler and chiller maintenance.
For more than 60 years, we have grown into one of the largest and most extensive service companies in the southeast. WARE has evolved into one of the top boiler rental business in the United States, offering rental boilers nationwide. We are a family business, and we understand the meaning of dependability and incorporate that into our Rental Boiler services. We strive to be responsive to our customers, seek solutions for our clients and operate in a thorough manner.
1. Response Time
Being responsive is number one in customer service. That's why we are totally available to customers at any time of the day or night.
Our service technicians are available 24 hours a day, 7 days a week. If our customers are experiencing an issue with their equipment, they can reach us through our 24/7 emergency line. If they are within our five-state service territory (Indiana, Kentucky, Tennessee, Georgia, Alabama), an on-call service technician will go to the plant. If they are outside of our range, we walk them through the solution, step-by-step. No matter what, WARE is always available to customers.
Additionally, we can provide a quote within one hour. That's right - fill out the form to get a quote for a rental boiler, and our technicians will contact you in 60 minutes. We strive to be efficient with our customers' time.
We meet any challenge head on. We are solution-minded and available to accommodate your needs whenever your emergency situation should arise. WARE goes above and beyond simply providing what our customers ask for - we provide solutions.
If you check out our YouTube Channel, we provide a number of resources that assist technicians in a pinch. Check out our Boiling Point videos, such as Daily Boiler Maintenance, Installing a Handhole Plate, How to Cut Gauge Glass, or more information on a Rental Boiler Contingency Plan. Additionally, we provide helpful checklists such as the Formulas and Measurements calculations to size rental components. WARE supplies this information to customers so they can brush up on their techniques and further their experience in the industry.
WARE doesn't slap a band-aid on a problem. We are thorough in investigating the issue, finding the solutions and placing our customers back online. We invest in high-quality products and never sell less-than-satisfactory equipment.
Not only are we thorough within our service, but we make sure your technicians and ours are safe. Our safety program has staff dedicated to overseeing the execution of the program and the advancement of our safety initiative, which is consistently evolving to meet our customer's requirements and maintain OSHA compliance. We never refer to safety in terms of dollars or productivity. Safety is about people...it's never about money.
WARE is committed to understanding your individual hot and cold needs, from boilers, chillers and everything in between. Contact WARE today to get a quote on a rental boiler or learn more about our rental boilers.