Emergency Hot Water Rental Restores Service Overnight for Major Hotel in Chesterfield, MO

When a major hotel in Chesterfield, Missouri suddenly lost its primary hot water boiler, the facility faced an immediate crisis: hundreds of guests relying on hot water for showers, laundry, kitchens, and daily operations.

Without a backup system, and with repairs projected to be more expensive than a temporary solution, the mechanical contractor called WARE for an emergency hot water rental.

Within hours, a complete rental solution was in transit.

The Challenge: No Backup and No Time

• Primary hot water boiler failed unexpectedly
• No redundant system in place
• Repair timeline too long and costly
• Hotel operations required uninterrupted hot water
• Guest experience and reputation at risk

Hotels cannot operate without hot water. Even a short outage can lead to refunds, cancellations, and brand damage.

The WARE Response: From Call to Delivery in Hours

2:00 PM — Initial call received from mechanical contractor

2:45 PM — Quote delivered

4:45 PM — Purchase order received

5:35 PM — Drivers dispatched from multiple locations

Midnight — Hoses delivered onsite

3:00–4:00 AM — Hot Water Boiler Rental unit delivered

7:00 AM — Hot water restored

Equipment was mobilized from both Louisville, KY and Denison, TX to ensure the fastest possible deployment.

The contractor began piping overnight so installation could be completed immediately upon arrival.

Rapid Setup with Remote Technical Support

After installation, the contracting team encountered a minor control configuration issue during startup.

WARE’s technical team provided live remote troubleshooting, using an identical controller in the office to mirror the field setup step-by-step.

The issue was resolved over the phone within minutes.

The Result: Guests Barely Noticed

• Hot water restored before morning peak usage
• Hotel operations continued normally
• Minimal disruption to guests
• Contractor gained confidence in future rental support

The hotel reported they “didn’t think hot water would be restored that quickly.”

Why Emergency Hot Water Rentals Matter

Facilities like hotels, hospitals, apartments, and universities depend on continuous hot water. When a boiler fails unexpectedly, rental equipment can prevent:

• Business interruption
• Customer dissatisfaction
• Revenue loss
• Emergency shutdowns

Planning Ahead: Temporary Hot Water Solutions

Rental systems are commonly used for:

• Emergency failures
• Planned boiler replacements
• Seasonal demand spikes
• Backup during maintenance
• Disaster recovery

Need Emergency Hot Water Fast?

WARE provides nationwide hot water rental solutions with rapid mobilization, technical support, and turnkey setup assistance.

Request a Rental Quote Now