Rental Boiler and Hot Water Sales Professional
** This position is currently based in Louisville, KY. The company, and the position, will be relocating to New Albany, IN, in late summer 2026.**
WARE is seeking a driven, customer-focused Rental Boiler and Hot Water Sales professional to drive sales for rental boiler projects and related steam and hot water equipment. This role is ideal for a technically skilled sales professional who thrives in a fast-paced, 24/7 emergency service environment and is passionate about delivering responsive, solution-oriented service.
In addition to supporting rental boiler sales, this position will play a key leadership role in building and expanding WARE’s Hot Water Rental customer base across the country. The successful candidate will develop and execute a comprehensive strategy and business plan to grow the Hot Water Rental market, establish regional coverage, and build long-term contractor and building manager relationships.
You’ll serve as a trusted advisor to customers—quickly assessing needs, developing practical solutions, and executing projects with precision and urgency—while helping scale a national rental platform.
What You’ll Do
- Lead the development and execution of a national growth strategy for the Hot Water Rental market
- Build and expand the Hot Water Rental customer base, including contractors, facility managers, and building owners
- Develop a structured business plan to establish regional depots and strengthen nationwide coverage
- Travel approximately one week per month on average to visit customers, develop new business, and support depot expansion
- Bring a growth-oriented vision—focused on building long-term customer relationships, expanding market presence, and creating scalable solutions, not just selling products
- Respond promptly to rental boiler and hot water inquiries via phone and email, delivering accurate quotes and exceptional service
- Evaluate steam and hydronic system requirements to recommend optimal equipment solutions
- Assist customers with piping sizing, flow analysis, and equipment layout
- Conduct site visits to define installation scope and develop detailed proposals
- Coordinate inbound and outbound freight logistics for rental equipment
- Collaborate cross-functionally with service, shop, and accounting teams to ensure seamless project execution
- Maintain detailed customer interaction records within CRM/database systems
- Participate in an on-call rotation to support emergency response needs
- Support additional sales and operational initiatives as needed
What You Bring
Experience & Technical Expertise
- 2+ years of rental sales experience in the boiler and hot water industry
- Demonstrated ability to build and grow customer accounts or territories
- Strong technical knowledge of boilers, steam and hydronic systems, and combustion equipment
- Ability to interpret mechanical drawings, piping diagrams, and technical documentation
- Proficiency in Microsoft Office (Excel, Word)
- Confined space entry, safety, boiler inspection, and computer training
Skills & Competencies
- Strategic mindset with the ability to develop and execute market growth plans
- Exceptional customer service mindset with a commitment to exceeding expectations
- Strong analytical, problem-solving, and mathematical skills (algebra & geometry)
- Ability to develop clear, professional proposals and technical documentation
- Excellent verbal and written communication skills
- Highly organized, detail-oriented, and capable of managing multiple priorities
- Adaptable, resourceful, and responsive under pressure
- Team-oriented with the ability to work independently
What We Offer
- Opportunity to work in a dynamic, mission-critical industry
- Full-time position
- Competitive base compensation + performance incentives
- Health, dental, vision, and disability insurance
- Paid vacation and holidays
- Christmas bonus
- Profit-sharing opportunities
- 401(k) with company match
- Some travel
- On-call rotation
Why WARE?
At WARE, we move with urgency because our customers depend on us. You’ll join a collaborative team committed to executional excellence, innovation, and delivering reliable steam and hot water solutions when they matter most. If you’re a technically savvy sales professional who enjoys solving complex challenges, building new markets, and making an immediate impact, we’d love to hear from you.
Requirements
- 2+ years rental sales experience in the boiler and hot water industry
- Boiler technical experience a must
- Superb customer service skills with a desire to exceed expectations
- Exceptional problem solving, reasoning and analytical skills
- Ability to develop clear and effective written proposals, quotations, reports, and procedure manuals
- Excellent interpersonal skills, with ability to build relationships internally and externally
- Ability to communicate with customers effectively and professionally, team members, leadership, and the public
- Strong analytical skills with ability to read, interpret and synthesize general business periodicals, professional journals, technical procedures, government regulations, and mechanical and piping drawings
- Superb mathematical skills, with ability to apply basic concepts of algebra and geometry
- Exceptional organizational skills that reflect proven ability to work independently while keeping a team-player mentality
- Highly resourceful, with ability to multi-task and own the details, while also maintaining a big- picture mentality
- Confined entry, safety, boiler inspection and computer training a must
- Proficient in Microsoft Office, Excel, Word
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