People & Culture Specialist
** This position is currently based in Louisville, KY. The company, and the position, will be relocating to New Albany, IN, in late summer 2026.**
WARE is one of the nation's largest and most expansive boiler rental, service, education, and training companies. A family-owned business founded in 1952, WARE has experienced continual growth for over 70 years. The company culture strongly rooted in service, growth and generosity sets it apart, with these core values serving as the foundation of the company's success.
We are looking for a People & Culture Specialist to help shape and sustain a workplace culture where employees feel welcomed, supported, connected, and equipped to grow. This role focuses on delivering an engaging onboarding experience, coordinating culture-building events and engagement initiatives, and administering the organization's Learning Management System (LMS) to support learning, development, and training consistency across the company.
This position is ideal for someone who is proactive, highly organized, relationship-driven, and passionate about building meaningful employee experiences through communication, events, and learning programs.
Responsibilities:
- Coordinate and deliver a consistent, high-quality onboarding experience that reflects the company's culture, values, and expectations
- Partner with managers and cross-functional teams to ensure a smooth and engaging first-week experience for new hires
- Maintain onboarding resources, schedules, and communications that support connection, clarity, and readiness
- Build and maintain touchpoints that support early engagement
- Collect feedback from new hires and leaders to evaluate onboarding effectiveness and improve the experience over time
- In collaboration with the People and Culture Manager, plan and coordinate culture-building events and company-wide experiences that strengthen connection and reinforce organizational values
- Support culture through storytelling, including employee spotlights and recognition communications
- Maintain program resources and culture materials that keep values and culture visible across the organization
- Support a year-round culture calendar that includes celebrations, recognition moments, and engagement opportunities
- Organize and execute initiatives such as:
- Employee appreciation and recognition programs
- Team-building activities and social gatherings
- Culture and values activation events
- Employee milestone celebrations (anniversaries, birthdays, achievements)
- Seasonal events and company traditions
- Wellness initiatives and engagement challenges
- Serve as the day-to-day contact for the organization's LMS and learning tools
- Upload, manage, and maintain curriculums and training courses, onboarding modules, learning paths, and required acknowledgments
- Assign training based on role and department, ensuring consistency across teams and locations
- Monitor completion rates, send reminders, and ensure required training is completed on time
- Produce training completion reports and engagement insights for leaders and internal stakeholders
- Support continuous updates of training content and learning structure to keep programs clear, current, and engaging
- Partner with internal leaders to support learning initiatives such as leadership development, culture training, and role-based learning programs
- Assist with engagement surveys, pulse checks, and feedback systems
- Support talent acquisition efforts as requested
- Complete other duties as assigned
Details:
- Full time, salary position, $65,000-$75,000 per year
- Paid vacation and holidays
- Health, dental, vision, life, and disability insurance
- Christmas bonus
- Opportunity for profit sharing
- 401(k) with company match
Requirements:
- 5+ years People and Culture focused experience including onboarding, culture-building events and learning management system coordination
- Demonstrated experience creating and delivering a high-quality onboarding experience
- Demonstrated experience coordinating large-scale employee events or engagement initiatives that build connection and strengthen culture
- Strong comfort with systems and platforms, with the ability to learn and support tools such as Absorb LMS (or similar learning management systems)
- Proven ability to manage multiple priorities, timelines, and stakeholders while maintaining a high level of accuracy and follow-through
- Strong interpersonal and communication skills with the ability to build trust and collaborate across all levels of the organization
- Ability to handle sensitive information with professionalism, discretion, and respect for confidentiality
- Demonstrated commitment to creating a welcoming and employee-centered workplace experience
- Proactive and transparent communicator
- Ability to meet/exceed project deadlines and budgets
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WARE is an industrial & commercial boiler rental and service company that specializes in sales, service, valve repair, rentals, parts, turn key and boiler training.
- Boiler Rentals WARE rental boilers serve a wide range of purposes across applications and industries. Learn More »
- Boiler Sales As one of the nation’s largest and most respected commercial and industrial boiler companies, WARE has been providing new, used and remanufactured boiler equipment for over 70 years. Learn More »
- Aux Equipment WARE offers industrial boiler room aux equipment like deaerators, condensate return lines, heat exchangers, and more. Learn More »
- Combustion Equipment WARE offers combustion equipment and servicing for boilers, applying expertise to find energy-saving solutions for you. Learn More »
- The Valve Shop The WARE Valve Shop is a complete boiler valve service, assembly, and repair facility. Learn More »
- Boiler Parts & Supplies Shop 40,000+ boiler parts and order online at BoilerWAREhouse.com, WARE's online boiler supplies website. Learn More »
- Boiler Services Industrial and commercial boiler services from WARE that include boiler installation, preventative maintenance, and emergency repairs. Learn More »
- Boiler Training WARE's boiler training program, Boiler University, offers informative classes on multiple levels, from beginner to expert. Learn More »